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Credit Associate (19649-376)

Company: Building Materials Holding Corporation
Location: Santa Clarita
Posted on: June 12, 2021

Job Description:

If you'd like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply.

Do you have what it takes? (click here) OR check us out on YouTube: https://www.youtube.com/watch?v=oPN86QvnkfU

At BMC, the dependable Credit Associate is responsible for minimizing exposure due to nonpayment of invoices by managing the customer relationship. The Credit Associate will apply all company policies and procedures to set up, manage, analyze assigned accounts and coordinate with Operations to resolve credit and accounts receivable issues. Manages all disputes and collections through eCredit. Establish, monitor lien dates, and maintain security on A/R accounts and respective job accounts.

Major Responsibilities:

  • Resolution of past due balances while working with Credit Manager, Location Manager and Outside Sales associates to address credit issues.
  • Make collection calls to all assigned accounts as required by the eCredit work queue or deemed necessary based on account activity.
  • Regularly monitors orders going out on past due accounts 30 days or older.
  • Responsible for placing past due accounts on hold per company policy while communicating action taken with Credit leadership and account holder.
  • Conduct daily review of payments, disputed items, and unapplied cash and resolution of issues.
  • Research and resolve disputed account balances with sales associates, managers, and/or customers.
  • Monitor lien dates and ensure timely filing of preliminary notices/liens as needed.
  • Send collection/final demand letters to account holders per the company credit policy.
  • Review and prepare remittances received from customers to forward to Cash Application Department for posting.
  • Process and review credit applications and credit references to determine credit worthiness.
  • Retain a high degree of confidentiality regarding the credit worthiness of customers and potential legal actions taken by the company.
  • Maintain, update credit files, and adjust lines of credit based on information.
  • Prepare reconciliation of accounts.
  • Provide excellent and prompt customer service.
  • Ability to foster working relationships with both internal and external customers while resolving/responding credit account issues/concerns.
  • Comply with all company policies and procedures.
  • Adhere to the Company's safety standards and enforce safety regulations.
  • Assist Manager's and Outside Sales associates with credit issues (particularly resolution of past due balances).

Make collection calls to all assigned accounts as required by the eCredit workqueue.

Daily monitoring of orders going out on past due accounts 30 days or older.

Make recommendations to the Market credit manager to hold orders on past due accounts.

Payments, disputed items, and unapplied cash should be reviewed daily.

Research and resolve disputed account balances with sales associates, managers, and/or customers.

Under the direction of the Market Credit Manager, send collection/final demand letters to assigned accounts.

Monitor lien dates and ensure timely filing of preliminary notices/liens as needed.

Post payments as directed by the Market Credit Manager.

Assist with credit references and processing credit applications.

Assist in maintaining and updating credit files.

Assist in the reconciliation of accounts.

Provide customers with knowledgeable, courteous, and prompt service at all times.

Comply with all company policies and procedures.

Retain a high degree of confidentiality regarding the credit worthiness of customers and potential legal actions taken by the company.

Adhere to the Company's safety standards and enforce safety regulations.

  • Back up to the Credit Admin associate.
  • Other duties as assigned.

Minimum Education:

  • Associates degree in business, Accounting, Finance, or equivalent work experience.

Required Skills

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Excellent mathematical skills.
  • Ability to calculate figures and amounts such as discounts, interest, percentages, area.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Requires use of tact to avoid unnecessary conflict in carrying out assignments, as well as exercising continuous judgment.
  • Knowledge of word processing, spreadsheet, and MS Office proficient.
  • Positions that report to the incumbent are: None
  • Travel required in this position: Yes as directed by Credit Manager
  • Authority that can be exercised in the position:
  • Negotiating for Contractual agreements: None
  • Retain legal assistance: None
  • Exercise company lien rights: Yes
  • Sign Contracts: No

Other Skills & Abilities:

  • The ability to retain a high degree of confidentiality.

Required Experience

  • At least 2 - 4 years of related experience; or equivalent combination of education and experience.

Preferred Experience:

  • NACM Certification CBA or CBF preferred but not required.

Benefits Overview

Keywords: Building Materials Holding Corporation, Santa Clarita , Credit Associate (19649-376), Other , Santa Clarita, California

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