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Psychiatric Administrative Assistant

Company: Children's Bureau
Location: Santa Clarita
Posted on: June 6, 2021

Job Description:

POSITION DESCRIPTION:

Under the direction of the Program Supervisor, the PA Support Staff responsible for performing administrative and clerical duties as they relate to the coordination of the psychiatrist schedule including setting up and greeting clients for tele psychiatric session. The PA Support Staff works closely with the clinicians and supervisors to ensure clients are scheduled and seen for their psychiatric appointments. This role will require travel between the West Covina (Tuesday/Wednesday) and Valencia (Monday/Thursday / Friday) locations

RESPONSIBILITIES:

  • Receives all referrals for psychiatry, schedules and triages as needed with site supervisor.
  • Manages psychiatrist schedule for sites assigned to including coordination of breaks, lunches, administrative time, as needed and requested by the doctor.
  • Greets patients when they come in and introduce them to the doctor.
  • Set up telepsychiatry equipment and ensure that camera and computer is set up prior to start of scheduled sessions for the day.
  • Take height/weight and blood pressure (via automatic wrist cuff) for every patient and report data to the psychiatrist.
  • Coordinate faxing and scanning of signed documents for client chart with doctor.
  • Coordinates with pharmacies as needed when prescriptions get denied or there are issues with pharmacy.
  • Assists with other task when not with the doctor such as completing new intake packet with client and family for open access system.
  • Maintains confidentiality in matters of agency operations, personnel, and clients.
  • Maintains positive communications with all agency staff, clients and visitors.
  • Exercises good judgment in performance of duties and responsibilities
  • Supports existing agency policies, principles and mission.
  • Assists with coverage as assigned for receptionist.
  • Types correspondence, forms, reports, flyers, etc.
  • Other related duties as assigned.

TRACKING AND MONITORING ACTIVITIES

  • Ensures that psychiatry referrals are processed and scheduled within mandated timeline
  • Keeps supervisors abreast of wait times and any delays regarding scheduling and processing of prescriptions.
  • Keeps abreast of policy changes relative to telepsychiatry and psychiatric support.

QUALIFICATIONS:

  • An AA degree in Social Services field or High school graduation with a minimum of three years of responsible experience in a related field may be substituted.
  • Bilingual Spanish required
  • Previous clerical/secretarial experience
  • Typing, word processing and data entry ability as determined by specific job requirements
  • Good verbal and written communication skills
  • Experience working in the medical field preferred.
  • Experience in working with children and families preferred
  • Ability to work in a multi-cultural environment

Keywords: Children's Bureau, Santa Clarita , Psychiatric Administrative Assistant, Other , Santa Clarita, California

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