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PTS Office Clerk, Clerk & Contract Services

Company: City of Santa Clarita, CA
Location: Santa Clarita
Posted on: May 31, 2021

Job Description:

Description/Duties & Responsibilities

The City is currently recruiting for a part-time, temporary, seasonal (PTS) employee to provide a wide range of clerical support for the Clerk & Contract Services Division in the Administrative Services Department. This position is responsible for performing general clerical work, including answering telephones and providing customer service to the public and other clerical duties as assigned.

This position is based out of City Hall and is expected to work 20 hours per week.

Duties & Responsibilities:

  • Provides clerical support for employees in the Clerk & Contract Services Division, including receiving, sorting, and distributing mail to division staff.
  • Serve as backup for the front desk staff as needed: including answering resident calls and assisting walk-in customers.
  • Insurance records management - including filing, scanning, and indexing insurance files into City's electronic records repository.
  • Index and file electronic and hardcopy records and documents
  • Process business card, nameplate, and stamp orders as requested by City staff
  • Assist Division Records Coordinator with Annual Destruction reconciliation
  • Utilize various software programs, including Microsoft Word, Excel, Outlook, Laserfiche, Vector Solutions, and Infolinx.
  • Proofread and edit correspondence and various documents as needed
  • Performs other duties and responsibilities as assigned

Education and Experience

  • High School Diploma or a GED equivalent
  • One year of clerical support experience in a fast-paced, professional, and customer-service oriented environment
  • Customer Service Experience is highly desirable
  • Net keyboard speed of 50 wpm is highly desirable

Knowledge and Abilities

  • Strong communication skills; knowledge of basic math, business English, spelling, and a strong understanding of grammar and punctuation rules; and the ability to correctly proofread and edit correspondence
  • Ability to communicate clearly and concisely, both orally and in writing
  • Knowledge of clerical and office practices and procedures
  • Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel
  • Ability to provide excellent customer service to staff and the public, including handling conflicts and complaints
  • Strong interpersonal skills and the ability to develop and maintain effective working relationships with employees, managers, and outside agencies
  • Ability to manage time effectively, coordinate multiple projects simultaneously, work in an environment with constant interruptions, consistently meet deadlines, and be flexible to changing priorities
  • The ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds

Additional Information

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

Part-time, temporary, and seasonal (PTS) workers are at-will. Generally, PTS employees are limited to no more than 1,000 hours per fiscal year.

Application Deadline: Monday, June 7 at 12:00 p.m. (noon)

The City of Santa Clarita is an Equal Opportunity Employer.

Keywords: City of Santa Clarita, CA, Santa Clarita , PTS Office Clerk, Clerk & Contract Services, Other , Santa Clarita, California

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