Human Services Case Manager
Company: New Directions for Veterans
Location: Los Angeles
Posted on: February 27, 2026
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Job Description:
Job Description Job Description Serves as the Single Fixed Point
of Responsibility (SFPR) for the coordination of care for each
veteran in their case load. Coordinates with Program Manager, Peer
Support & other providers. Creates individualized housing plans,
supports and monitors progress in achieving goals per VASH CM
Model. Provides ongoing support and crisis intervention as
necessary. Work collaboratively with treatment team members
including: Clinical Supervisor, Peer Support Specialists,
Volunteers, and Psychiatric Consultants in a helpful and supportive
manner, in order to provide coordinated care that is consistent
with the VASH program philosophy and physical/mental health
recovery. Completes all charting and documentation requirements as
required in order to remain complaint with program and funding
reimbursement guidelines. This includes completing all assigned
intake documents, discharge paperwork, daily progress notes and
units of service logs within the specified timeframes. Ensure data
quality, accuracy of client files and records, complete paperwork
and comprehensive outcomes tracking in the areas of housing, case
management, savings, job attainment and retention, (if capable of
working), goal setting and client progress, program intake and
exit, meetings, support groups, referrals and other related
activities and client interactions for internal and external
purposes including: coordination of services, program impact
evaluation, and compliance. Maintains client files through the
appropriate client records and HOMES systems and maintains ongoing
files. Communicates with Program Manager, NDVETs Senior management,
VASH Supervision, as appropriate on barriers or challenges to the
effective delivery of services. Participate in conferences,
workshops, special projects, staff training and other duties as
assigned. Education & Experience M.S. or M.A. in related area of
study for this position is preferred. Three years of experience
working with Homeless, Veterans and/or experience with a
therapeutic community preferred. Company Description New Directions
for Veterans (NDVets) is staffed by a dedicated team of
professionals who thrive in a rapidly growing, visionary
organization. We seek individuals who can use their skills and
commitment to help us in our mission to improve the lives of
veterans. As a member of our team you will reap benefits far beyond
a paycheck. Company Description New Directions for Veterans
(NDVets) is staffed by a dedicated team of professionals who thrive
in a rapidly growing, visionary organization. We seek individuals
who can use their skills and commitment to help us in our mission
to improve the lives of veterans. As a member of our team you will
reap benefits far beyond a paycheck.
Keywords: New Directions for Veterans, Santa Clarita , Human Services Case Manager, Healthcare , Los Angeles, California
