DIRECTOR, AR OPS TRANSITION REMOTE 100% TRAVEL

Company: Direct Staffing Inc
Location: Anaheim
Posted on: May 24, 2025

Job Description:

DIRECTOR, AR OPS TRANSITION REMOTE 100% TRAVEL

• Full-time7+ to 10 years experienceAs clients consolidate, integrate and transition their existing operations (business offices), this role directs the various activities throughout the client consolidation process. This includes serving as interim management of operations, overseeing all functions of A/R Management (billing, follow-up, cash posting, customer service, and vendor management) during a client consolidation, and conducting client assessment prior to client consolidations, including gap analysis between the current state of the department and the Conifer model, including processes, staffing levels, metrics, and technology. The role will report to the Sr. Director of Transitions and will work closely with other members of the transition team and our operations team.ESSENTIAL DUTIES AND RESPONSIBILITIES
• Align operations to meet core performance metrics and SLA's for new clients.
• Manage the process change as it relates to performance, staffing, and employee relations to fully transition new clients to existing operations leaders.
• Provide operational direction to assigned site and business function. Coordinate site-related issues with Human Resources and Legal.
• Oversee billing/collections/reimbursement, ensuring standardization and compliance with established policies and procedures of Conifer Health Solutions, regulations of applicable regulatory agencies, and standards of JCAHO for new client sites and fully transition new clients to existing operational leaders.
• Analyze and identify problems, determine causes and desired resolutions. Take steps necessary to implement resolutions. Solve escalated problems related to assigned areas and maintain a detailed knowledge of functions in these areas.
• Ability to transition from our transitions Management Team to the applicable unit in the absence of new client engagements.
• Support and interface with hospital leadership when required. Coordinate necessary meetings/focus groups and assign direct reports as necessary to help with implementation and feedback within these groups.
• Ensure implementations of any new processes are in line with the client's policies and work directly with client's departments to ensure visibility of any changes in processes.
• Prioritize transition projects and complete them effectively within the provided timeframe. Ensure that any delays to projects are communicated proactively and address issues.
• Make recommendations based on gap analysis of processes and performance data.
• Complete assessment and provide feedback on key benefits for us in transitioning a client. Participate in preparation of financial model.FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): varies by location/assignmentSUPERVISORY RESPONSIBILITIESThis position carries out supervisory responsibilities in accordance with guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.No. Direct Reports (incl. titles): TMT Manager Operations. Number is variable.No. Indirect Reports (incl. titles): As dictated by each new client, varies by location.KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Advanced understanding of Compliance Regulations and Guidelines.
  • Advanced knowledge of healthcare reimbursement methodologies.
  • Advanced knowledge of the hospital-based operations related to the revenue cycle including Health Information Management, Patient Access, Clinical Quality/Case Management, Management Information Systems, Accounting, and Finance.
  • Advanced knowledge of healthcare A/R, collections, insurance, government programs, and appeals.
  • Knowledge of the flow of revenue cycle, revenue cycle technology, and revenue cycle metrics and drivers.
  • Detail-oriented, analytical skills, and an ability to work independently.
  • Proficiency in prioritizing and managing multiple tasks.
  • Advanced skills in human resource management as it relates to large floor operations/call center environments.
  • Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation, and understand and execute financial models.
  • Intermediate Microsoft Office (Word and Excel).
  • Excellent oral and written communication skills and strong presentation skills.
  • Ability to provide advanced customer service.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience required to perform the job.4-year college degree in Business Administration, Finance, or Health Administration or equivalent experience.7 - 10 years experience directing a multi-facility healthcare business office (CBO) or large facility Patient Financial Services Department or financial services call center.CERTIFICATES, LICENSES, REGISTRATIONSCertified Revenue Cycle Representative (CRCR) preferred.OTHER100% Travel Required (Not required to travel on weekends/holidays or weeks surrounding a National Holiday).Hospital Revenue Cycle Management.Acute Care Collections.All your information will be kept confidential according to EEO guidelines.Direct Staffing Inc
    #J-18808-Ljbffr

Keywords: Direct Staffing Inc, Santa Clarita , DIRECTOR, AR OPS TRANSITION REMOTE 100% TRAVEL, Executive , Anaheim, California