Case Manager
Company: LA Family Housing
Location: Lancaster
Posted on: April 18, 2024
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Job Description:
POSITION: Housing Stabilizer DIVISION: Programs- Permanent
Supportive Housing (PSH) LOCATION: Lancaster, CA HIRING RATE:
$24.91/hourly WHY JOIN US You believe that every person deserves a
place to call home. You see that homelessness is a systemic issue
and want to be a part of the solution. You are ready to utilize
your talent, experience, and creativity towards purpose-driven
work. You want to work alongside industry leaders to learn,
implement, and pioneer best practices. LA Family Housing is a
leading non-profit agency in Homeless Services and Real Estate
Development. With nearly 40 years of experience and 11,000+
people's lives changed each year, we know what it takes to end
homelessness. We take tremendous pride in the emergence of our
staff as national leaders in innovation, best practices, and policy
within housing production and homeless services. Join the fight to
end homelessness and make a difference in people's lives at LA
Family Housing! THE POSITION The Housing Stabilizer will provide
intensive, home and community-based case management services to our
medium to high acuity households transitioning out of homelessness.
Utilizing best practices, the Housing Stabilizer will be
responsible intensive case management, assessments, goal, and
service planning, linking to resources, and crisis intervention for
a diverse group of clients with complex trauma facing medical,
mental health and substance use barriers. This position is a
collaborative role in partnership with local community-based
organizations and other service providers to work with clients to
assess housing stability, provide stabilization services, and
coordinate multiple services to meet each client's specific needs
related to housing, health, mental health, and income. WHAT YOU'LL
DO Engage and develop rapport with households transitioning out of
homelessness by utilizing Trauma-Informed Care, Harm Reduction, and
Housing First principles Provide intensive case management
services, including but not limited to, independent living skills,
housing stabilization, money management, community integration,
employment linkage, benefits establishment, and linkage to
community providers for substance use, primary and mental health
care to increase housing stability In collaboration with clients,
ensure clients have a current and comprehensive biopsychosocial
assessment, to create individualized goal plans. Review and update
quarterly and upon completion of goals Maintain accurate and
current client files with all required documents and data in agency
records and electronic databases Adhere to documentation standards
set forth by the program contract and LA Family Housing policies
Provide crisis prevention, crisis intervention, safety planning,
and de-escalation supports to households Advocate on behalf of
clients to address issues and barriers between landlords and
participants Assist with referrals and linkage to eviction
prevention and fair housing resources Attend mandatory trainings,
seek out learning opportunities for continued education, stay
up-to-date on best practices in participant care and ending
homelessness Participate in the agency's internship program and
provide mentoring/coaching to new team members as needed
Participate in case conferences, staff meetings, and community
meetings as required Perform additional tasks, projects, and
responsibilities as assigned by the supervisor DHS ICMS SCATTERED
or LAHSA-SPECIFIC DUTIES: Provide field-based stabilization
services, which will require traveling around LA County to other
agencies, providers and resources to provide support to clients
Assist participants with high acuity needs by connecting them to
additional resources, such as Project-Based Supportive Housing
(PSH) units DHS ICMS PROJECT-BASED BUILDING-SPECIFIC DUTIES: Work
collaboratively with Property Management, Resident Advocates,
onsite Co-Located Staff, and community agencies to provide
supportive services, including active participation in tenant
meetings Organize and facilitate building-wide events for tenants,
such as Thanksgiving Dinner, Financial Literacy classes, Fourth of
July BBQ, etc. WHAT YOU'RE SKILLED AT Knowledgeable of issues faced
by program participants, including health, substance abuse, mental
health, domestic abuse, trauma, immigration, and legal matters
Familiarity with best practices in homeless services, such as
Housing First, Harm Reduction, Motivational Interviewing,
Strengths-Based Case Management, and Trauma-Informed Care is
preferred Ability to engage with persons experiencing homelessness
with empathy and non-judgmental attitude High tolerance and
understanding for individuals presenting with mental health,
substance use, and physical health needs Flexible with the ability
to adapt and thrive in fast-paced and challenging environments,
working across various settings including office, home, and field
Strong advocacy, conflict resolution, and time management skills
Proficient in electronic data entry, with the ability to prioritize
roles, tasks, and deliverables, and possess creative and
solution-focused problem-solving skills Excellent written and
verbal communication skills, ability to build relationships and
network, and work both independently and in a team Bilingual
proficiency in Spanish/English is preferred but not required
Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint),
Zoom, and web-based scheduling software OTHER: Ability to work a
9/80 work schedule Ability to work a flexible work schedule,
including evenings and weekends as needed Obtain and maintain
CPR/First Aid Certification Ability to pass post-offer Tuberculosis
(TB) clearances Regular and prompt attendance in the office is
required at all times Travel is a regular duty for this position
and is required 70% of the time Drives personal vehicle in and
around Los Angeles County or drives agency vehicles periodically to
transport clients, worksites and other locations is required Must
have and maintain a valid California Driver's License and auto
insurance in good standing Maintain and execute confidential
information according to HIPAA standards Respond in a timely manner
in all aspects of communication with team members, participants,
and partners WHAT YOU'VE ACCOMPLISHED At least one (1) year of work
history and relevant transferrable skills WHAT WE OFFER : Health,
Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education
Savings Plan, Long Term Disability, Employee Assistance Program,
Flexible Spending Accounts (FSA), Legal Access Plan, Employee
Appreciation Program, Company Sponsored Employee Events, Staff
Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation
and 13 Observed Holidays, Public Service Loan Forgiveness Program
Eligibility and more! PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS,
EQUIPMENT The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Potential physical demands include but are not
limited to: walking, climbing stairs, handling, finger/grasp/feel
objects and equipment, reaching, communicating, being mobile,
repetitive motions, visual activity, driving, and entering
buildings. Comfortable working in a pet-friendly environment
required. If an accommodation is needed, please inform the Human
Resources Department. EQUAL EMPLOYMENT OPPORTUNITY LAFH is
committed and proud to provide equal employment opportunities to
all employees and applicants without regard to race, color,
religion, sex, sexual orientation, national or ethnic origin, age,
disability or status as a veteran. FAIR CHANCE ACT LA Family
Housing will consider qualified applicants with a criminal history
pursuant to the California Fair Chance Act. You do not need to
disclose your criminal history or participate in a background check
until a conditional job offer is made to you. After making a
conditional offer and running a background check, if LA Family
Housing is concerned about conviction that is directly related to
the job, you will be given the chance to explain the circumstances
surrounding the conviction, provide mitigating evidence, or
challenge the accuracy of the background report. Find out more
about the Fair Chance Act by visiting the California Department of
Fair Employment and Housing's Fair Chance Act webpage. Travel
Required Yes. Travel is required 70% of the time Qualifications
Experience Required ------1 year: Work history and relevant
transferrable skills Preferred ------2 years: Social Services
experience, preferably in homeless services Employment Type: Full
Time
Keywords: LA Family Housing, Santa Clarita , Case Manager, Executive , Lancaster, California
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