Customer Service Representative

Company: Robert Half
Location: Irvine
Posted on: January 23, 2026

Job Description:

Job Description Job Description We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders. JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS Ensure customer issue is resolved from start to finish, following up with various departments and then the customer Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues. Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed. Ability to use multiple internal systems during the course of a day to provide quality customer service. Provide timely feedback to direct management regarding service failures or customer concerns. Mandatory overtime may be requested by management. Special projects as assigned. Answering Inbound Calls Call Center Customer Service Customer Service Data Entry Email Correspondence Inbound Outbound Calls Microsoft Excel Microsoft Word Order Entry Schedule Appointments

Keywords: Robert Half, Santa Clarita , Customer Service Representative, Customer Service & Call Center , Irvine, California